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Have you noticed, the best businesses have the best owners??

May 22nd, 2009

My take on why an engine replacement business, in this case is successful starts at the top with the owner or decision maker. It has a successful flow of distributing power to competent employees who do their tasks properly so the boss can get his job done without having to ‘put out fires’ all day.

When the boss is caught up in the thick of thin things, like helping every one solve simple problems, there is no way a business can operate at maximum efficiency. In turn competent employees that can make good decisions and don’t need to consult with the boss on every move, help the business enjoy the rewards of their efforts.

As humans, we like to be rewarded for our efforts. We want to be treated with respect and dignity. In this case employees need to be rewarded with  money, that is obvious, but it goes further than that. The boss or who ever is in charge has to figure out what little rewards each employee enjoys other than money.

A bonus is nice if you outperform expectations monetarily, which can be money or a bottle of Jack Daniels (I don’t drink alcohol, so I like a case of natural lemonade!) or some tickets to a concert, whatever you the boss have found out about a particular employee as a source of enjoyment..

Why am I writing this? I am a part of the GotEngines.com team. I write the blogs. My boss is Brian, he owns GotEngines.com and GotTransmissions.com. You can reach him or any one of his experts at 1-877-268-0664all day long. I write for both blogs. I’m telling you this because I really enjoy writing for him and doing whatever I can to be of help so he can concentrate on running the business.

BTW: I was self employed for 25 years. From 1981 to 2006. I had a transmission rebuild and repair shop. Due to the complexities and interaction between engines and transmissions now, and from continuous advancement of cars we had to become engine specialists too. It was imperative to know how to access the on-board computer and other engine functions to properly diagnose a car.

Back on track. The best reward, other than a weekly paycheck seemed to be kindness and understanding them personally. By supporting and helping my employees, they became even better. Let your employees grow and feel part of the business. This type of reward breeds intense loyalty from your employees. My employees would die for me. My job, other than running the business, was to  keep on top of keeping my workers happy.

Designating authority is a great way to motivate people. Give them a particular duty and let them be in charge of it. Give them time to grow, if they make a bad decision every now and then, don’t come down on them. Instead approach the employee with the attitude that, you were glad they made a decision in the first place, now how can we solve it? We is the key, a good boss never takes the problem from the employee, thus letting them off the hook. A good boss assists his employees by helping them learn how to make a good decision next time.

Brian is a good boss. He is a warm hearted guy who truly cares about his employees. He makes sure that are happy at work and trust him. He has built my confidence by being every thing a good boss should be.

That translates into a good honest business. In essence, I’m saying that in many cases you can choose a shop by how the boss behaves and how the employees behave. Happy employees mean they like their work and the job. Therefore being more productive because they feel compelled by a trusting supportive boss.

What I’m saying is that if my engine crapped and I called GotEngines.com, within 10 minutes of talking with Brian I would be sold. Meaning Brian sold himself to me without even trying. It would have a dramatic effect on who I bought my used engine from.

By providing a free GotEngines.com Blog shows the eagerness he has to please and educate his customers and potential customers. I have been blogging for Brian for 5 or 6 months now. My desire is to fill these blogs with so much info, anything you need to reference will be here for your education and convenience. FYI, I can spout and write about cars for the rest of my life, so stay tuned!

That is the type of company I want to do business with. And so should you.

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One Response to “Have you noticed, the best businesses have the best owners??”

  1. [...] or your wife or husband that you love them, or your friend that you appreciate your friendship, or your customer that you appreciate their business. Remember, we as human beings crave appreciation. When we show it, people will respond to us in the [...]

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