Satisfied Customer

When it comes to engine failures, most people have no clue what to do. Thoughts like ‘who do I call and what do I ask for’ start to enter the mind. Fear starts to manifest itself, when in fact, what we need is some basic education. Essentially we want to put a strategy in place before we start the process of purchasing a replacement engine.

I’m 55 years old now and have been messing with mechanical stuff since I was three. My dad bought me a yard sale lawn mower for one dollar when I was about 4 years old. I think he got tired of me taking his apart every day!! The point is that my most developed skills are understanding and repairing mechanical things. I have owned an automotive transmission shop for 25 years, which I sold three years ago.

Another skill I developed was to listen to what my customers had to tell me and what they expected. The most important thing I ended up doing was educating them. I found that most folks have no idea how to ask or determine what solutions are available to them. So, I would spend the amount of time deemed necessary to educate my customer in terms they understood as to what choice is in their best interests. Some customers understood in five minutes and sometimes I spent hours with showing them damaged parts and new parts and providing a thorough understanding of my recommendation. This was really one of the fun parts of running a business.

The main choices that face you are:

#1. Do I buy a used engine?

#2. Do I buy a remanufactured engine?

#3 Do I buy a new engine?

#4. What is a the difference between a rebuilt, remanufactured or reconditioned engine as opposed to a new or good used low mileage engine with a great warranty?

The last question to ask is ‘why did this engine fail’? This is critical to know, since you don’t want an underlying problem causing another engine failure.

I’m not going to answer those questions today. There is not enough time or room to do that with any authority and quite frankly, my attention span is not that long. So we will answer the five questions and why your engine failed in the next 5 posts.

What I want to make abundantly clear is that GotEngines.com outperforms every one else by providing you with realistic answers to your questions in terms that make sense to you. No mechanical jargon that tends to confuse people. We are here to answer questions so you can make a qualified decision. This information we provide is for mechanics that work on engines too. We want to supply you with the detailed answers you need. Not some flimsy unqualified answer that leaves you saying “huh”.

Needless to say, when you buy the engine that suits you best, we will make sure it is the highest quality with a warranty that builds confidence in you, our customers. Call us at 1-877-268-0664 and talk to a specialist in engines: including new, rebuilt and used engines. If you stump one of our specialists, they will ask me and I will enjoy answering your question in terms you understand and why this is in your best interest.

Return tomorrow for an answer to the first question. Feel free to comment or lend support or ask a question. Advise is free. Enjoy.